These franchise groups operate thousands of real estate offices across Australia and in their literature they openly encourage the payment of referral fees between agents for new customers.

Q 2 THIS IS THE FIRST TIME I HAVE BEEN INVOLVED WITH SELLING, WHAT SHOULD I DO ?

If you have made up your mind to sell we would advise you to use a real estate agent to help you through the selling process.

Despite the fact that the real estate agents fees are high a good agent should ultimately increase your sale price.

A good agent will definitely increase your final sale price, finding a good agent can be a challenge, if an agent refused to participate in our refund system, for me that would be a warning about that agent.

Q 3 WHAT IF THE REAL ESTATE AGENT DOESN'T WANT TO PARTICIPATE IN THIS SYSTEM ?

If a real estate agent does not want to participate in this system that is their choice, but remember that over 95% of agents we have contacted are happy with the of paying referral fees.

Our recommendation to you as a consumer would be to consider not using that agent.

As there will be only one or two reasons why.

1. They don’t want to refund back to you some of your own money !

2. They don’t want their service levels monitored and rated by their own customers !

Would you really feel comfortable giving the keys to your home to an agent that thinks like that ?

Q 4 HOW LONG HAS YOUR SYSTEM BEEN AROUND ?

The idea for our real estate agent refund system was first put on the internet in a trial version in late 2005 our original concept site for this business is refrealestate.com.au

As our idea was a completely new and original concept to pay a refund on referral fees and as it has been developed by our business there has been numerous improvements to how the system works. realestateagentrefund.com.au was launched in May 2008.

The response from consumers has been extremely positive and grateful. The good news is many good real estate agents have been extremely supportive as well.

Q 5 I'VE ONLY USED THE INTERNET A FEW TIMES AND SELLING MY HOUSE IS STRESSFUL FOR ME, SHOULD I SELL THE TRADITIONAL WAY BY GOING TO THE OFFICE OF AN ESTATE AGENT CLOSE TO WHERE I LIVE ?

In 2008 more and more business is being done on line; our site simply aims to take advantage of the benefits the internet provides.

Please note this service is only applicable to people who are selling property.

To receive the refund from our system we contact the agent on your behalf to arrange an appointment for you to meet the real estate agent in regard to putting your property on the market.

If you are ready to interview real estate agents please go to top of page and enter your area.